Owner FAQs

Answers to your frequently asked questions

  • Are you licensed?

    Although Idaho does not require property managers to be licensed, the owner of FPM is a licensed Realtor with the state of Idaho.
  • Can I reach you after hours?

    Yes. Please note that our office hours are 10-4 Monday - Friday and although we prefer to conduct business during those hours, we also appreciate that there are situations when a call is required beyond those times so someone is on call 24/7 and will be responsive.
  • Can you put the money directly into my account?

    Yes, we prefer to send your monthly rent proceeds via ACH to your bank account.
  • Do I get to see the lease or sign it?

    We upload a copy of the signed lease to your portal butFuller PM signs the lease for you since we’re the agents for your investment.
  • Do you sell real estate too?

    Yes we do! We have a sales team, Fuller Real Estate, and we can help you buy more investments or sell your current ones.
  • How will I get paid and when

    Distributions are generally sent out between the 10th and 15th of each month and they are deposited directly into your account.
  • How is rent collection handled?

    Tenants can pay online via their Tenant Portal, a check or money order can be mailed to us.
  • How long of a lease do you sign?

    Our leases are typical for a year. During certain times of the year, we will write a six or 18 month lease.
  • How much security deposit do you charge the tenant?

    Typically we collect 1 months rent.
  • How soon can you start managing my property?

    We are eager to manage your property and just as soon as all the paperwork is completed, we are set to go.
  • What type of properties do you manage?

    We manage single family homes, multiplexes, condos, townhomes and apartments throughout the entire Treasure Valley!
  • What type of reports do I get and how often?

    Monthly accounting statements are emailed in the middle of each month, and again in January for your taxes. Owners statements are also available 24/7 through your Owner Portal.
  • Who holds the tenant security deposit?

    Fuller Property Management holds the deposit money. The property management company is a neutral third party. It's one of the reasons that tenants come to a property manager. In today's economic environment, tenants want to make sure they know that their security deposit is safe. Security deposits belong to the tenants and are funds that are used upon move-out or tenancy termination or transfer to cover tenant charges on the property resulting for tenancy. These funds cannot be applied to normal wear and tear or property upgrades. Funds also must be processed and returned to tenants within the State Guidelines of use and timeliness. FPM is able to process this and send out these funds and statements by certified mail in a timely and efficient manner.
  • Do you require the Tenant to carry Renter’s Insurance?

    Yes! We require renters insurance on every property we manage with a minimum of $300,000 liability to protect your investment. Proof of such insurance must be provided before 30 days of the tenant taking occupancy and Fuller Property Management must be listed as an additional insured.